At Florist Cowley, we believe that everyone in the Cowley community should be able to enjoy the beauty of flowers and experience the joy of ordering floral arrangements online—inclusive of all abilities and circumstances. Accessibility is a core value in the way we design and deliver our online services, and we are dedicated to ensuring seamless, convenient access for every customer.
We are committed to meeting and maintaining the standards set by the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. This internationally recognised framework guides our ongoing efforts to provide an inclusive digital environment. By adhering to these guidelines, we strive to make our website usable by as many people as possible, including older customers and those with temporary or permanent disabilities. Our goal is that all Cowley customers experience the same convenience and ease when choosing Florist Cowley for their floral needs.
Understanding that some customers depend on assistive technologies, Florist Cowley's website is designed to be compatible with popular screen readers. Navigational elements, images, product names, and descriptions are structured and labelled thoughtfully to provide meaningful context and clear paths to complete orders. Alt text is embedded for all significant images, ensuring that visually impaired customers can access all online content through their screen reading software.
Florist Cowley takes visual accessibility seriously by employing a high contrast colour palette and clear fonts throughout the site. Text and backgrounds are selected to provide sufficient contrast, making reading easier for people with low vision or colour blindness. Buttons and interactive elements are distinctly marked and large enough to facilitate easy interaction across devices and for users with varying dexterity requirements.
Our commitment to accessibility is ongoing. We regularly test our website using both automated tools and feedback from users in Cowley and beyond to identify and address any barriers. We view accessibility as a dynamic process that benefits all our customers, ensuring every resident of Cowley and website visitor can order from Florist Cowley online without obstruction or frustration.
If you encounter any difficulties using our website, or if you have specific suggestions or accessibility needs that are not being met, we are here to help. Florist Cowley genuinely values your feedback and strives to respond promptly to any concerns. Please reach out to our team using the provided website contact form or our customer service channels. By voicing your experiences, you help us continually improve our services for everyone in the Cowley community.
Delivering accessible floral experiences is more than a legal responsibility—it is our social commitment to building an inclusive Cowley. We want every customer to feel confident and supported when ordering online from Florist Cowley, contributing to moments of joy and meaningful connections through flowers. Thank you for choosing us and for supporting our mission to make online flower shopping accessible to all.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
